Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online and see its delivery status in real time.

Please note:

• Orders placed after the cutoff time or on weekends (Saturday and Sunday) will be shipped the next business day (Monday to Friday).
• During special promotions such as Black Friday, Cyber Monday, or holidays, processing may take longer due to high order volume.
• Please allow 1–2 extra days for order processing during peak periods.

We strive to process orders quickly; however, if you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been shipped, we may no longer be able to modify or cancel it.

If you experience any issues with your order, such as missing items, damages, or delivery delays, please contact our customer service team immediately. We are here to help and resolve any concerns you may have. Do not tamper with the product, as this may affect the warranty policy.

If you need to return or exchange an item, please contact our customer service team within 14 days of receiving your order. We will provide you with instructions and a return authorization number. Ensure that the item is unused, in its original packaging, and accompanied by the original proof of purchase in accordance with our Return Policy. Once we receive the returned item, we will process your refund or exchange according to our policy.