Due to warehouse renovations and inventory review, we will not be accepting new orders from June 11 to August 25. We appreciate your understanding and apologize for any inconvenience.

 

Senove - Online store of spare parts and components for laptops and cell phones

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At Senove.com, we are committed to providing you with quality products and excellent service. Here is important information regarding our warranty and return policy:

Products Damaged During Transit:

If you receive a product that has been damaged during transit, it is important to notify us within 48 hours of receipt. This will allow us to quickly process the return and replacement of the product.

Return Period:

We offer a 7-day return period for you to return a product if you are not satisfied with your purchase. However, please note that there are some exceptions to the right of withdrawal that you should be aware of:

  • Customized Products: Customized products are not eligible for return, as they have been specifically tailored to your requirements.

  • Reproducible or Copyable Products: We do not accept returns of products that can be easily reproduced or copied, as this may infringe on intellectual property rights.

  • Used Products: We do not accept returns of products that have been tested or used and can no longer be sold as new.

  • Manipulated and Unsealed Parts: Returns will not be accepted for parts that have been manipulated or unsealed from their original packaging.

  • Consumable Components: Consumable components such as screens, displays, LCDs, digitizers, flex circuits, batteries, integrated circuits, and SMD components are not eligible for return due to their nature.

Warranty:

We offer a standard 2-year warranty on most of our products. However, please note that spare parts and components for mobile phones and laptops have a warranty period of 3 months.

At Senove.com, we strive to provide excellent customer service and resolve any issues you may have with our products. If you have any questions or require further assistance, please don't hesitate to contact our support team. We are here to help!